New Customer Service & Support Email
We’re constantly trying to improve our services and serve our customers more efficiently. The addition to the new customer service control panel introduced this past Monday marks a new evolution in our service and interaction with our customers and because it is our system, we…
Service Lineup Fundamentals
You may have been looking around at our website and noticed something strange. The old customer service panel is gone. Also, you may have noticed that many of the old services we offered simply don’t exist anymore and have all been replaced by a very…
Unexpected Outage
Today we experienced an unexpected outage from the primary server that relays all of the mail incoming to our customers. We identified the issue as being the virus scanner that we were using. It was essentially aging, but all of the definitions were up-to-date. The…
Privacy Policy Update
We have updated our privacy policy to better reflect how we handle your information. Most websites aren’t entirely forthcoming about how all the 3rd parties that have access to your information or how they CAN access that information. For instance, very few websites tell you…
Jump Off the Net Neutrality Bandwagon
I look around today and I still can’t believe all of the GPL organizations supporting Net Neutrality such as WordPress and Automatic and the Internet Defense League. Some of my most favorite organizations don’t seem to get the legal ramifications behind Net Neutrality. I covered…
Security Round Up: 2019 Q1
As a new policy started last year as part of the massive DDOS attacks against our company and other customers, we have started a Security Round Up event every quarter to alert our customers to how we think we are doing as part of our…